Help & Guidance

Frequently Asked Questions

Everything you need to know about Barakeh products, orders, delivery, and care.

Orders & Delivery

How will I know my order has been confirmed?

After checkout, you will receive an order confirmation by email. A second email will be sent when your order is ready to ship.

Where does Barakeh deliver?

Delivery availability and rates are calculated at checkout based on your destination. Contact our team if your location is not currently listed.

Can I track my order?

Yes. Once your order is dispatched, tracking details will be included in your shipping confirmation email.

Products & Care

Are Barakeh products handmade?

Many pieces are made or finished by hand. Small variations in color, texture, and form are natural characteristics that make each piece unique.

How should I care for my purchase?

Care instructions vary by material and product. Please follow the guidance on the product page or packaging, and contact us whenever you need specific advice.

Returns & Gifting

What is your return policy?

Eligible unused items may be returned in their original condition according to our current return policy. Personalized, perishable, or hygiene-sensitive products may not be returnable.

Can I send an order as a gift?

Yes. Enter the recipient's delivery address at checkout. For special gifting or larger orders, contact our team for assistance.

Still have a question?

Our team is happy to help with products, orders, gifting, and partnerships.

Contact us